Ubestream’s SaaS service for chat robots uses a hybrid cloud architecture of private and public clouds. The agile data is placed in a private cloud, and the data mining and machine deep learning engine computing resources are used in the public cloud. Based on the above capacities, it can quickly respond to a large number of queries from the client even during traffic spikes periods.
The cloud SaaS platform provides the customer service chat robot’s answer service. As long as you apply for the chat robot service, you can maintain the Q&A and the proper nouns of domains and read the customer service dialogue records in the back office of the webpage.
The cloud SaaS chat robot platform aims to provide uninterrupted service, establish High Availability backup and system migration mechanism, and also perform normal backup of web page in the back office, data and files of database, and also use the export function to download and package the important information on the SaaS cloud platform.
Integrate information flow, business flow, cash flow, video and audio flow streaming complete ICT smart solution.